Business Challenges

Insufficient number of operations and maintenance personnel, with technical skills and capabilities not meeting requirements.

Lack of well-established operations and maintenance standards, processes, and systems, leading to low management efficiency and slow response.

Passive management, lacking comprehensive and effective proactive, automated operations and maintenance management tools.

Solution Overview

Sinodata possesses professional ITSS consulting and implementation capabilities, assisting clients in establishing management standards and processes for IT system operations and maintenance. We undertake the operation and maintenance services of systems and platforms for cloud service providers, solution providers, application developers, etc. We aim to build a unified call service center, operations knowledge base, operations service support processes, and operations tool systems, providing a “attention to every detail” operations and maintenance services of system and application.

Customer Services

Solution Advantages

Possesses a professional operations and maintenance management team with first-class service awareness and capabilities.

Boasts rich experience in providing IT operations and maintenance support for major national conferences, including the G20 Summit, the annual sessions of the National People’s Congress and the National Committee of the Chinese People’s Political Consultative Conference, and other important conferences across industries.

Provides clients with technically advanced and efficient management tools, achieving innovative management in operations and maintenance.