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HomeSolutionsComprehensive Data Center ServicesUniversal Solutions
IT Asset Management of Data Center
Data Center Inspection Robot
Enterprise-level Mobile Security Management
Data Center Automation Management
ITAI System Software Maintenance Services
Domestic Database Replacement and Migration Services
Software Development Outsourcing Services
Equipment Maintenance and Operations Personnel Outsourcing Services
AR-Based Operations Emergency Response Platform

Business Challenges

Without effective maintenance, the ITAI system’s operation is constrained.

Small and medium-sized banks have limited internal resources and cannot allocate a complete ITAI system software maintenance team. Large-scale purchases of original services are also impractical.

Unavailability of maintenance services after the large-scale replacement of the ITAI system.

Solution Overview

The solution can provide comprehensive operational services at different levels for mainstream ITAI operating systems, middleware, databases, and backup software systems. These include basic assurance services, professional services, and expert maintenance services. The service platform is based on advanced AR technology and an internet platform model, offering advantages such as fast service response, strong service support capabilities, and visualized service processes.

Customer Services

Solution Advantages

Visualization of the entire operational process: users can report issues online, and the communication process is integrated into WeChat’s chatting mode through a WeChat mini-program, aligning with modern communication habits.

On-site services: It provides on-site services with engineers working in major cities, ensuring a 3-hour response time. Backend secondary-line and vendor engineers are connected through a live broadcast platform.

ITAI remote service support center: It offers 24/7 call support services, providing support through phone, WeChat mini-program, AR glasses, and video conferencing platforms.

If you have any projects or collaborations you would like to discuss with us, or if you want to know how we can assist you, we look forward to your reply.
Address：9th Floor, Block B, Innovation Building, No. 11 Anxiang North Road, Chaoyang District, Beijing, China.
WeChat：sinodata002657

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