Business Challenges

Help clients establish IT scientific planning for the transition from construction period to operation and maintenance period;

Solve the problems of imperfect operation and maintenance management system, unreasonable organization and personnel structure, design of operation and maintenance process, purchase and selection of operation and maintenance tools...

Frequent operation and maintenance failure, difficulty in coordination among multiple operators, non-uniform operation and maintenance standards, low operation and maintenance efficiency, unreasonable operation and maintenance budget expenditure...

Solution Overview

Provide scientific, standard, high-quality and efficient operation and maintenance management system planning during the transition from IT construction period to operation and maintenance period for clients. According to the current situation of client operation and maintenance management, make in-depth investigation and analysis, combined with international ISO-20000 standard domestic authority ITSS standard, give short-term (one year), medium- and long-term (3-5 years) operation and maintenance system planning. Planning involves multiple aspects such as operation and maintenance management objectives, capacity management system, organization personnel, process system, operation and maintenance tools construction.

Customer Services

Solution Advantages

The Company has passed ISO-20000 certification and ISO-27001 certification, and is the ITSS operation and maintenance maturity model of the Ministry of Industry and Information Technology...

Possess ITSS compliance appraiser, ISO-20000 chief auditor and ITIL Expert senior expert...

Possess over 30 successful cases in finance, government and enterprise units, accumulate a large number of consultation experiences on the construction of operation and maintenance management system of domestic enterprises.