Business Challenges

Manual entry of the same enterprise and ID information by customers, and manual keyboard input by tellers into systems such as the People’s Bank of China credit system, resulting in low efficiency.

Some tellers lack risk awareness, and high workload at the front desk leads to information entry errors, posing business risks.

Low efficiency in tellers’ manual entry of enterprise and ID information, resulting in long submission times and extended customer waiting times.

There is a high volume of information in the business license, and the manual process of logging in to the “National Enterprise Credit Information Publicity System” for verification is cumbersome and inefficient.

Solution Overview

1. Completes corporate account opening in 10 minutes with accurate information entry.
2. Teller scans the QR code on the new version of the business license using a dedicated device to instantly retrieve enterprise business information from the State Administration for Industry and Commerce.
3. Supports integration with existing ID card devices in the bank to obtain the ID information of the account opener.
4. There is no need for internal open system interfaces; it can automatically input certificate information and ID information into the core system, pre-account opening system, People’s Bank of China account management system, institution credit code system, etc., for corporate customer account opening, modification, closure, etc.
5. Enables customer form-free submission, supporting the electronic conversion of existing internal paper forms for corporate and personal accounts. Automatically inputs certificate information, facilitates quick customer signature confirmation, and improves form-filling efficiency by over 10 times.
6. It can replace form-filling machines in the lobby without connecting to the production or office network, avoiding the need for integration with the core system and complex approval processes.
7. Automatic reporting to the People’s Bank of China.
8. Automatically checks for violations, business anomalies, People’s Bank of China blacklists, expired business licenses, etc., to mitigate business risks.

Customer Services

Solution Advantages

SINORPA Robot Development Platform has complete independent intellectual property rights.

Spans the entire business process, automatically connecting core, People’s Bank of China, dual recording, distinctive, imaging, and appointment systems.

Creates the best experience through function customization, process customization, information customization, rule customization, etc.

Full lifecycle management, covering account opening, modifications, closures, long-standing, annual inspections, and careful verification. Automatic verification and reporting are included.

Audit trail for compliance control, which us in accordance with People’s Bank of China account management system regulations. The entire business process is traceable.

Public opinion monitoring for risk warnings, covering issues such as involvement in illegal activities, abnormal account openings, expired documents, bank-enterprise reconciliations, etc.

Quick and error-free account opening with robot guidance throughout the process.

Dynamic monitoring of work progress, real-time data statistics, and analysis.

No development of interfaces required; it bridges information gaps, establishing a shared data pool.

Multi-dimensional automatic verification prompts for account information (one person with multiple enterprises or accounts, one address with multiple photos, overlapping relationships, etc.).